What are Cookies and why do we use them on our website?

Cookies are small data files which often include a unique identifier that are stored on your device when you visit certain web pages. Cookies are useful because they allow a website to recognise a user’s device. Like most website, our website uses cookies that let you navigate between pages efficiently, remember your preferences and improve your experience on our website. They also help to ensure that advertising you see online are relevant to you and your interests.

To ensure you get the most enjoyable experience out of using Smile Cliniq website, your computer, tablet or mobile device will need to accept those cookies.

If you don’t accept cookies, some functions on our website will not work. However, if you’d prefer to control or delete cookies from our website or any other website, see the explanation of how to manage cookies below.


What kinds of cookies do we use on our website?

Our website uses the following type of cookies:

  • Strictly necessary Cookies
    These cookies provide the services that you have specifically asked for on our website and are essential to enable you to move around our website and its features such us online bookings.
  • Performance cookies
    These cookies collect anonymous information on the pages visited. They collect information about how visitors use the website, for example which pages visitors go to most often and if they get error messages from web pages. They don’t collect information that identifies the visitor and are only used to improve how the website works
  • Functionality Cookies
    These cookies allow our website to remember choices you make and provide an enhanced, more personal features.
  • Advertising cookiesThese cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisations.

    By using our website, you agree that we can place these types of cookies on your device.

    Below is a list of the different types of cookies used on this site, and an explanation of what they are used for. If you would like any more information, please get in touch.

    Cookie Name Host Purpose
    _ga Media Hawk Performance
    _gat_UA-2056925-2 Media Hawk Performance
    mhVisitorId Media Hawk Performance
    __distillery Wistia Functionality
    __distillery Media Hawk Functionality
    _bcvm_vid_378211919569174593 Media Hawk Functionality
    _bcvm_vrid_378211919569174593 Media Hawk Functionality
    bc_pv_end Media Hawk Functionality
    bc-visit-id Boldchat Functionality
    bc-visitor-id Boldchat Functionality
    visid_incap_541646 .app.icontact.com Functionality
    NID play.google.com Functionality
    MR .bat.bing.com Targeting/Advertising
    MR .bat.r.msn.com Targeting/Advertising
    MUID .bing.com Targeting/Advertising
    DSID .doubleclick.net Targeting/Advertising
    IDE .doubleclick.net Targeting/Advertising
    Id .doubleclick.net Targeting/Advertising
    datr .facebook.com Targeting/Advertising
    x-src .facebook.com Targeting/Advertising
    fr .facebook.com Targeting/Advertising
    lu .facebook.com Targeting/Advertising
    locale .facebook.com Targeting/Advertising
    APISID .google.co.uk / .google.com Targeting/Advertising
    SSID .google.co.uk / .google.com Targeting/Advertising
    NID .google.co.uk Targeting/Advertising
    PREF .google.com Targeting/Advertising
    SID .google.co.uk / .google.com Targeting/Advertising
    SAPISID .google.co.uk / .google.com Targeting/Advertising
    HSID .google.co.uk / .google.com Targeting/Advertising
    CONSENT .google.co.uk Targeting/Advertising
    OGPC .google.co.uk Targeting/Advertising
    AID .googleadservices.com Targeting/Advertising
    MUID .msn.com Targeting/Advertising


How can you manage which cookies are placed on your device?

Cookies allow you to take advantage of some of our website’s essential features and we recommend you leave them turned on. Please be aware that if you disable or delete certain cookies our website will not work properly.

The Help menu on the menu bar of most browsers will tell you how to enable or prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.

Changes to this Cookie Policy

Smile Cliniq may revise this Cookie Policy from time to time by posting a revised Privacy and Cookie Policy on our website. We reserve the right to modify this policy at any time, so please review it frequently.


Date: 22/05/2018

Review date: 22/05/2019